What is Reeply

Reeply is a WhatsApp assistant and shared inbox built for real-estate teams. It connects to your agency's WhatsApp number, replies to buyers and tenants instantly in English or Arabic, qualifies each enquiry, and hands the conversation to an agent the moment a human is needed. Your customers never install anything — they keep chatting on WhatsApp.

What it does for your team

• Answers common questions instantly, drawn only from your own listings and documents.
• Qualifies every lead — intent (buy or rent), budget, location, property type and timeline.
• Routes hot leads, viewing requests and anything sensitive to the right agent.
• Keeps one shared inbox so nothing is missed and everyone sees who is handling what.

How a conversation flows

1. A buyer messages your WhatsApp number.
2. Reeply replies, answers from your knowledge base, and asks qualifying questions.
3. The lead is captured with its budget, area and timeline.
4. When it matters — a viewing, a negotiation, a tricky question — an agent takes over with the full context.

New here? Start with Connect WhatsApp, then set up your knowledge base so the assistant can answer from your material.