AI lead qualification

As a buyer or tenant chats, Reeply naturally asks the right questions and builds a qualified lead — so your agents pick up warm, ready conversations instead of starting from scratch.

What it captures

• Intent — buy or rent.
• Budget — price range, in AED.
• Location — the area or community they want.
• Property type — villa, apartment, and so on.
• Timeline — how soon they want to move or buy.

Lead status

Each lead moves through clear stages you can see in the inbox and leads list:

• New → Qualifying → Qualified → Viewing requested → Closed.

Answering from your material

The assistant answers questions using only your knowledge base — your listings, brochures and price lists. It doesn't invent prices or availability; if it doesn't have the answer, it hands off to a person.

When a human takes over

Reeply flags a conversation for handoff when:

• the customer asks to speak to a person;
• it's a viewing, booking, negotiation or final confirmation;
• the question is sensitive or legal;
• the assistant isn't confident or lacks the information.